bio
nkaradimitris@hotmail.com
nkaradimitris@hol.net
nkaradimitris@gmail.com
www.karadimitrisnikolaos.com
6958472269 sales team leader @ Hellas on line
bio
ΝIKOLAOS KARADIMITRIS
M.Sc. in Electronics & Radiocommunications, Department of Informatics, UOA.
B.Sc. in Physics, Deparment of Physics, UOA.
Taki Pertsemli 33, Vironas 16233, Athens
Τel. 210-7651665, mob. 6937172962 e-mail: nkaradimitris@hol.net, nkaradimitris@hotmail.com
WORK EXPERIENCE
July 2008 – Present HOL – Hellas On Line
Outbound Sales Team Leader, Retail Sales, Commercial.
Main Responsibilities:
- Effectively manage, lead and develop the members of the department ( 5 Back officers, 84 Agents).
- Ensure company management guidelines and policies are followed
- Ensure goal oriented tasks.
- Managing the team to effectively meet customers’ demands.
- Develop strategies and deliver excellent sales and after-sales services to maximize sales, customer satisfaction and retention.
- Initiate changes to deliver maximum profitability by achieving company targets store’s operation.
- Organizing weekly sales management meetings.
- Deliver reporting on sales campaigns to ensure effective departmental communications.
- Strong experience in business intelligence, ERP, CRM – SIEBEL, Fast Connect, and visual information systems.
March 2007 –May 2008 (e.T.K. Papathanassiou SA) IT TELECOMS SOLUTIONS &
SUPPORT – Network Engineer Manager
Main Responsibilities:
▪ Supervised the Network design, implementation, maintenance and support/ Systems Engineer
▪ Handled the Infrastructure security, TCP/IP DNS and IP Network, LAN Technologies.
▪ Managing IT networking infrastructure including routers, switches, firewalls, routing protocols
▪ Coordinated events including meetings, speaking engagements, seminars, trade shows and exhibits for MICROSOFT, EOT and Political Parities
Jan 2006- Jan 2007 MSPS (Market Support & Promotion Services) – Account Manager
Main Responsibilities:
▪ Worked with the business innovations department to develop new ideas for reaching end user markets using the latest in electronic technologies
§ Supervised staff team( 25 Promoters, 130 Samplers) at Events and Promotions
§ Controlled the A&P expenditures and handled the accounts for on premises activities of: DIAGEO, Philip Morris – Papastratos, Coca Cola, and Sony Ericsson accounts
§ Work with the in-house designer to produce materials of visual impact and within each brand guidelines
Feb 2003- Dec 2005 Philip Morris – Papastratos / Promotions Supervisor
Main Responsibilities:
▪ Set direction and supervised the implementation of consumer promotions and event activities for all Brands (Marlboro, Chesterfield, Philip Morris) and operated relevant meetings (supervised a team of 10 Events Promoters)
▪ Secured premium and qualitative brand presence in HO.RE.CA network (45 Cafes & 12 Night Clubs)
▪ Handled the contract with the Promotion Agency, motivated staff to consistently deliver highly satisfactory completion of projects, on time and on target
2001 Institution “PAIDEIA”
Professor in the Medium level of Education
2001 Private Educational Institution “ΚΟRΕLΚΟ”.
Professor in the Higher level of Education. Operating Systems (Windows NT, UNIX- LINUX),Nets Η/Υ-TCP/IP,Introduction to Information systems,Computer Architecture.
1999 Institution “SPOUDI”.
Professor in the Medium level of Education
EDUCATION
1999-2001 Department of Informatics, National & Kapodistrian, UOA.
M.Sc. in Electronics & Radio communications (R/H)
1994-1999 Department of Physics, National & Kapodistrian, UOA.
B.Sc in Faculty of Physics
SKILLS
Language Greek: Mother tongue
English: Fluent
INTERESTS
Interest in travelling, concerts, music and sports